A: You can customize your shades in various ways, including fabric type, color, pattern, control options, and dimensions to fit any window size.

A: Absolutely. We offer a wide range of fabrics from light-filtering to blackout options, each with unique aesthetics to match your interior design.

A: You can reach out to our customer support team via email, or through the contact form on our website. We're here to assist you with any questions or concerns.

A: You can start the process online by providing your window measurements and selecting your preferred options. Our team will then follow up to confirm details and finalize your order.

A: The steps include selecting your shade type, choosing fabric and control options, submitting window measurements, reviewing a quote, and placing your order.

A: We provide detailed measuring guides on our website to ensure accurate sizing.

A: Currently, the following payment methods are available

• PayPal

A: Customers can request a full refund within 24 hours of placing an order on kurlax.com.

Please note
1. We cannot cancel or change orders that have been shipped.
2. Orders cannot be canceled or changed after 30 days after they are shipped.

A: The price does not include tax, and customers are required to declare taxes themselves.

A: If your coupon code does not work, it is most likely to be out of date. Kindly please use the coupon within the period of time for its use.

A: After placing the order we send you an order confirmation e-mail. Once your order has shipped we’ll send you the tracking information.

A: Yes. It's allowed to contact us to change the delivery address before the order is dispatched.

Please note that the shipping address cannot be changed once the order has been dispatched.

A: Please refer to detailed Shipping Policy.

A: We offer a 2-year limited warranty on motors, remotes and a long-term complimentary technical support.  

A: Don't worry, please contact us and we will help you solve the problem or send you a new replacement.

Please tell us the order number, description of the problem, and pictures if available, and send them via email to service@kurlax.com.

A: We do not provide installation services. You can hire a professional to install it, or you can choose to install it yourself.

A: Yes, if you're comfortable with DIY projects. We provide comprehensive installation instructions and are available for support if you have any questions.

A: You can operate them using a remote control, a wall switch, or through a smart home system if you choose the smart control option.

A: You can choose from a variety of fabrics, colors, and patterns. Additionally, you can customize the control system, including integration with smart home devices.

A: You need to first pre-set the upper and lower stopping positions. After the setting, with only one click, it can go to 25%, 50%, 75% and 100% positions automatically.

A: The motor can work in a range of 110V and 240V.

A: The 2-channel  remote control can only control 2 blinds, and the 6-channel  remote control can control 6 blinds.
You can purchase the remote control according to the number of customized electric blinds;